Message received

Thanks — we’ve got it.

Your enquiry has been sent to the GymPin team. We’ll review the details and reply as soon as we can.

Successfully submitted
What happens next

Your enquiry is now with the right team

No need to submit the form again. Here’s what to expect from this point.

1

We review your message

Your message, order details and any uploaded files are checked by the appropriate member of the GymPin team.

Usually within one working day
2

We check the relevant details

For compatibility or order questions, we use the information supplied to investigate before replying.

Clear details help us respond faster
3

You receive a useful reply

We’ll contact you using the email address supplied in the form, with next steps or any questions we still need answered.

Check your junk folder too
While you wait

Keep the useful details nearby

Having the following information ready helps us resolve your enquiry without unnecessary back-and-forth.

  • Your GymPin order number, where relevant
  • Machine manufacturer, model and selector-pin hole diameter
  • Clear photographs of the machine or issue
  • The email address used when placing the order